Have you ever wondered what the CE mark you see on some products means? No, it doesn’t mean Customer Education. It’s an acronym for a French phrase (Conformite Europeene) that means European Conformity. It is a symbol of product quality and safety. It is a manufacturer’s declaration that the product has been assessed and it complies with the essential requirements of the relevant European health, safety and environmental protection legislation and is therefore legally fit to be placed on the market within the European Union, Iceland, Norway and Lichtenstein . It is like the United States’ FCC (Federal Communications Commission) and Nigeria’s SON (Standards Organisation of Nigeria) markings on products. Customers should make it a point of duty to check if the products they are buying bear these markings to ensure their safety. While you might be saying “but some manufacturers put these symbols on their sub-standard products without being assessed in
A service excellence hub in the business of helping to create more customercentric businesses in Africa through business training and consulting as well as customer education Our services include: * Customer Pulse Detection * Service Diagnosis * Service Recovery * Social Customer care * Customer Education * Service Excellence Training We offer all services online and on site.