Skip to main content

How To Think Like Your Customer


Are you a business owner who feels your customers don't have a glimpse of how much you are offering them? It can be frustrating to be putting in much more than the competition and the customers don't just see it. They don't understand. Do I hear you say clearly, they just prefer the competition to you. 


Let's get this straight, do you really think you are doing your customers a favour by offering them so much? (Great quality at a cheap price) How then could they be so unappreciative when the competition won't even go half the length you go to get them satisfied?No business is doing customers a favour by offering them the world; customers are rather doing you a whole world of favours by deciding to patronize you.

Buying and selling of products and services all operate under the principles of perception; customers buy based on their perception and you sell based on your perception. Call it your calculation if you so choose, it is still your perception. You think your customers don't see your effort because you've refused to meet them at the junction.




Only businesses that think like their customers would be able to tap into their customers' perception. Your business stands a great chance of being misunderstood if you the driver of the company does not think like your customer. So much talk, it's simply, get CUSTOMERCENTRIC and the way to, is to speak to CUSTOMERCENTRIX.



Benefits
You get to learn your customer's language
You get to speak your customer's language
You get to understand your customer's cues
You get to communicate with your customers in an atmosphere of their perception
You get to give your customers what they want
and the BIGGEST DEAL is that you are able to make more SALES. 

No one ever hates great sales,right? Get talking to CUSTOMERCENTRIX NOW!!!!!!!!!!!!!!!
Twitter: Customercentrix
Blog: www.customercentrix.blogspot.com
Telephone: +27 847 0847 15
Blackberry Channel : C003A99DF

Comments

Post a Comment

Popular posts from this blog

Customer Education : CE Mark on Products

Have you ever wondered what the CE mark you see on some products means?  No, it doesn’t mean Customer Education. It’s an acronym for a French phrase (Conformite Europeene) that means European Conformity. It is a symbol of product quality and safety.  It is a manufacturer’s declaration that the product has been assessed and it complies with the essential requirements of the relevant European health, safety and environmental protection legislation and is therefore legally fit to be placed on the market within the European Union, Iceland, Norway and Lichtenstein . It is like the United States’ FCC (Federal Communications Commission) and  Nigeria’s SON (Standards Organisation of Nigeria) markings on products. Customers should make it a point of duty to check if the products they are buying bear these markings to ensure their safety. While you might be saying “but some manufacturers put these symbols on their sub-standard products without being assessed in
Post a Comment
Read more

Customer Experience Starts with Customer Courtesy

The way you make a customer feel about you and your business or the company you work for determines if they would buy from you. We really cannot do business without the right impression. Customer courtesy is a vital component of customer experience and a determinant of customer satisfaction. It is the respect you accord customers as recognition of their value to your business. Many businesses display beautifully worded and framed service charters but act contrary because they lack the knowledge of customer courtesy and its benefit to their business or just choose to be non-chalant. Regardless of what side of the coin a business belongs to, customer experience stands a huge chance of being distasteful without customer courtesy. The common practice in non-customercentric firms is that the service charter remains the dream of management while the employees do as they please. Right from the very moment customers start seeking a business to patronize in your niche, or get attracted t
Post a Comment
Read more