GIFTS THAT SPEAK
It's that time of the year when businesses show some appreciation to their customers. How do you intend making your business the preferred choice this festive season and in the coming year? At just a little cost,you can engrave your business in the hearts of your customers. You might have such excuses like 'my business has just started', 'my business is small', 'I have just few customers', 'my competitors have a larger market share' and so on. As true as all these might be, do you also remember that:
Your business is not the only one in the industry?
There are new entrants almost every day into any industry?
That customers still own the purchasing power?
That gifts could be memorable?
That customers still own the power of choice?
So much needs not be spent to show customers appreciation for their patronage.The gimmick is getting the right gift that creates the longest lasting memory. It needs not follow the precedence set by any other business in your industry, it only needs to uniquely communicate your brand's commitment to servicing your customers excellently,your determination to get better with time, and your appreciation to them for sticking to you. Ensure your gifts speak your customers' language so they can understand. Outside of this,you just might be giving gifts that end up being trashed or given to someone else.The code is: Communication in Use
If all we've discussed still seem like jargon, contact Customercentrix and we'll gladly lend a hand. Reach us via any of the following media:
Mobile: +27 (0) 847 0847 15
Happy customercentric celebrations!!!
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